Shipping

 

US Domestic Shipping

“Made-to-Order”orders will ship within 1-3 weeks after the date of order. Please read individual “Made-to-Order” lead-time on each product page. 

Stocked orders within the US will ship UPS Ground shipping. You will receive an e-mail confirmation once your order ships. Please note order can take 2-4 business days to handle prior shipping. Please allow 24 hours for your tracking number & shipping label to update.

We are unable to ship to PO Boxes. We are not responsible for any stolen or loss packages. 

Los Angeles Pickup Only

We also offer pick up for LA residents. Once the order is received, we will confirm via email the pick up is ready and the customer will receive pick up information. Pick up will be in Santa Monica.

Please kindly note we do not offer try-ons at our studio. It is strictly "pick up only". 

International Orders

Please note we are only currently shipping within the United States, but hope to opening up international shipping soon.

 

RETURNS

 

Return Policy

Our return policy is 10 days from the day your order has been delivered to your door step. In order to request return/exchanges, please email or DM us with your order number. Please allow 1-2 business days for replies on our end. 

**Please note that all SWYR | WORN vintage pieces are final sale. Any imperfections are due to the nature of the garment being pre loved.**

We do not provide shipping labels for International returns. For International returns or exchanges - customer must cover the return shipping costs or can provide one on their end. We will not be responsible for lost and/or stolen return packages. 

In order for us to process the refund - we will need to confirm the following once the order is returned back to our facility.

  • Package is returned in its full packaging. Including any additional gift included as well, which we will deduct from refund if missing in return package.

  • Item must be in its original condition.

  • Item must be odor-free, stain/mark free.

  • Once we confirm that we can accept the item back, we will refund the full amount of the item only (your original shipping fee will not be refunded).

  • If the item does not meet our return policy standard, we will inform via email and either ship back the item to you or deduct cleaning fee from your refund.

  • We will accommodate the return shipping label via email on our end.

If you are unsatisfied with the product once received, please email or DM us with your order number. We will accommodate you immediately with the next steps.

Size/Style Exchange

To request for size/style exchange, please email or DM us with your order number and desired sizing/style request. Once confirmed, we will provide shipping label on our end via email. For any outstanding balance/refund, we will ensure to communicate and process the payment. 

Please note, your item will only be exchanged via shipping only, once the original item is returned/accepted by our return policy guidelines. 

Only one exchange per item will be allowed. 

ALL PROMOTION/REDUCED SALE ARE FINAL SALE.